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METHOD OF SHIPMENT- DOMESTIC
All orders for in-stock merchandise usually leave our warehouse within 24 hours of order placement. Unless otherwise specified, we will use either DHL or UPS Ground Service for shipments within the United States, not including Alaska or Hawaii. (Please refer to the rate chart below.) Next Day Air, Second Day Air and 3 Day Select Services are available upon request. Call 610 409 0985 for prices.

Your email address will be used both to contact you about any problems that may arise in the processing of you order, as well as serving as a contact point for our shipper to send you an email notification that the order has shipped and to supply you with a tracking number. If you have questions about the location of your order, please check the email address you provided first to see if you have already received this information.

Orders that have requested to be shipped 3-Day, 2-Day, or Overnight will be sent out the next business day.

Please make sure you have all the items you require before placing the order. If you do need to make a second order for a forgotten item, there will be a separate shipping charge.


GROUND SHIPPING CHARGES (within the 48 contiguous states)

$25.00 AND UNDER $5.50
$25.01 - $50.00 $7.50
$50.01 - $100.00 $9.50
$100.01 - $150.00 $11.50
$150.01 - $200.00 $13.50
$200.01 - $250.00 $15.50
$250.01 - $300.00 $17.50
$300.01 - $350.00 $19.50
$350.01 - $400.00 $22.50
OVER $400.00 $26.50

INTERNATIONAL SHIPPING
For addresses outside the United States, shipping procedures will vary.
Call 610 409 0985 for prices.

International orders require higher shipping costs, which will be determined just prior to shipping. An additional charge with the balance of the total shipping not already charged with the initial order will be made when the order is shipped. For more information, please email us or call 610 409 0985.


BACK ORDERS
Occasionally we may not have your entire order in stock. We will be happy to ship out the bulk of your order immediately and back order the missing items. When the remainder of your order becomes available, we will at that time charge your account and send it to you with no additional shipping charges.


WHEN YOU RECEIVE YOUR ORDER
Please check through your order and report any shortages, damages or errors within 48 hours. If you have any concerns please call us at 610 409 0985.


RETURNS
All returns must have a return goods authorization number, which is valid fourteen (14) days from insurance. To receive a return authorization number call Storage Squared at 610 409 0985 and have the following information ready:
- Customer Number
- Product Identification Number
- StorageSquared.com order number or invoice number
- Nature of problem

Return Shipping Instructions
Write the return authorization number clearly on the return shipping label. Returns must be shipped freight prepaid and insured.

Return Authorization Criteria
Returns for credit will not be accepted after thirty (30) days from the invoice date. Items must be returned in like-new condition.

Restocking Charge
Unless the product is found innately defective or was shipped in error, all freight charges, a 20% restocking charges, and any special costs incurred by Storage Squared shall be fully borne by the company requesting the return.

Failure to follow return procedures as detailed above may result in credit refusal. Rejected merchandise will be returned to you at your expense.


SALES TAX
Pennsylvania residents must add 6% sales tax to their order.



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